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Working at Starbucks has its fair share or ups and downs. Just ask the actual employees, who are never shy about sharing their experiences on the Internet. Take a look at what it’s really like to work at Starbucks, according to the people who know best.

Rude customers are reportedly a serious occupational hazard when you’re gainfully employed at Starbucks.

Belen Jimenez is one Starbucks partner who claims she regularly has to deal with customers who don’t know the first thing about coffee — but who nevertheless have a whole lot of attitude.

In a blog post Jimenez wrote for The Barista Life, she depicted a rather unpleasant scene at the coffee chain:

“Customers come in day after day… asking for things that make absolutely no sense.”

“…situations where someone might literally be screaming in your face because you forgot a single pump of their skinny vanilla syrup….”

Yet another barista on Reddit offered this ominous warning:

“Don’t work at Starbucks unless you are prepared to deal with… the dumbest, rudest, most entitled customers you will ever meet.”

Watch the video to see more workers reveal what it’s really like to work at Starbucks.

#Starbucks #BaristaLife

Some customers are awful | 0:15
Revenge on rude customers! | 1:39
It’s quite exhausting work | 2:54
Baristas hate this | 4:00
They don’t bake those pastries | 4:37
They love their regulars | 5:17
They loathe the secret menu | 5:54
There are lots of perks | 6:45
It’s all about teamwork | 7:38
Are names deliberately misspelled? | 8:22
They clean. A lot. | 9:31
Training is the toughest part | 10:25

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